WHAT MEDIATION IS
Mediation is a method of settling disputes confidentially with the assistance of a neutral third party. The mediator helps the two sides talk about the problem in a mutually respectful manner. The parties work together to reach a creative solution acceptable to both parties.
Mediation is not a court hearing; witnesses are not needed. It is not a process to determine who is guilty or innocent. It is an opportunity to talk about the problems in a safe and supportive environment.